Shipping & Returns
Shipping & Returns Policy
Shipping Information
At Badassbaby.store, most all of our products are made to order to ensure quality and minimize waste. Please allow us time to create your unique items before they are shipped. Our products are crafted with care and shipped directly to you from our trusted, Texas based, third-party production partner, ensuring quality every step of the way.
Processing Time: Orders are typically processed within 2-7 business days.
Shipping Time: Delivery times vary depending on your location:
USA: 3-6 business days.
As of now, we are only shipping to the US
Shipping Costs Shipping costs are calculated at checkout based on your location and the size of your order.
For orders over $40, enjoy free shipping!!
Tracking Your Order Once your order has been shipped, you will receive a tracking number via email so you can monitor its journey.
Returns & Exchanges
Because our products are custom-made to order, we’re unable to accept returns or exchanges unless your item is defective or damaged. Your satisfaction is our priority, so please reach out if there are any issues with your order.
- Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 10 days of receipt at bowndsweb@gmail.com with your order number and photos of the issue. We’ll make it right by offering a replacement or refund.
- Order Issues: If you receive the wrong item or an incomplete order, notify us within 10 days, and we’ll resolve it promptly.
Non-Returnable Items Due to the made-to-order nature of our products, we cannot accept returns or exchanges for items that are:
- Incorrectly ordered (e.g., wrong size or color selected by the customer).
- Personalized or customized.
Cancellations Orders can be canceled within 12 hours of placement. Once production begins, cancellations are not possible.
Contact Us Have questions about your order? Contact our friendly support team at bowndsweb@gmail.com or give us a call at 512-879-8685.
We’re here to help!